our solutions

managed it services

overview

What is managed IT services?

Managed IT services refer to the practice of outsourcing the management and support of an organization’s IT infrastructure and services to a third-party provider. Instead of maintaining an in-house IT team, businesses can rely on managed service providers (MSPs) to handle their IT needs. MSPs offer a wide range of services and support to ensure the efficient operation of an organization’s IT systems.

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Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive Managed IT services include

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    Network  Management

    This involves managing and monitoring the organization’s network infrastructure, including routers, switches, firewalls, and wireless access points. It includes tasks such as network configuration, troubleshooting, performance monitoring, and security management.

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    Server Management

    This includes the management and maintenance of servers that host critical applications, databases, and file storage systems. It involves tasks like server deployment, configuration, patch management, performance monitoring, and backup and recovery.

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    Security Management

    This aspect focuses on protecting the organization’s IT assets from potential threats and vulnerabilities. It includes tasks like implementing and managing security policies, conducting vulnerability assessments, deploying and managing firewalls and intrusion detection systems, monitoring for security breaches, and managing user access controls.

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    IT Asset Management

    This component focuses on managing and tracking the organization’s IT assets throughout their life cycle. It includes tasks like inventory management, software license tracking, hardware maintenance and upgrades, and disposal or recycling of retired assets.

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    Help Desk & End-User Support

    This component focuses on providing technical assistance to end-users within the organization. It includes a help desk service that handles user inquiries, troubleshoots issues, and provides solutions. Support can be delivered via various channels, such as phone, email, chat, or remote assistance.

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    Data Backup & Disaster Recovery

    Comprehensive managed IT services often include regular data backup and disaster recovery solutions. This involves designing and implementing backup strategies, ensuring data integrity, performing routine backups, and establishing plans for recovering data and systems in case of an IT disaster or data loss event.

Benefits

Our services provide a unique range of benefits

  • Cost Savings

    Managed IT services offer cost savings compared to maintaining an in-house IT department. Instead of hiring and training IT staff, organizations can outsource their IT needs to a managed service provider (MSP) and pay a predictable monthly fee. This eliminates expenses related to salaries, benefits, training, and infrastructure investments.

  • Focus On Core Business

    By outsourcing IT management to an MSP, organizations can focus on their core business activities. They can allocate more time and resources to strategic initiatives, customer service, and revenue-generating projects, rather than getting bogged down by IT maintenance and support tasks.

  • Scalability & Flexibility

    Managed IT services are flexible and scalable to accommodate the changing needs of an organization. MSPs can quickly adjust the level of support based on business requirements, whether it’s adding or reducing resources, scaling infrastructure, or adapting to seasonal fluctuations.

  • Improved Security & Compliance

    Managed IT service providers have in-depth knowledge and experience in implementing robust security measures and ensuring compliance with industry regulations. They employ security best practices, deploy advanced security technologies, and regularly update and patch systems to protect against evolving threats.

  • Expertise and Specialized Skills

    MSPs have specialized knowledge and expertise in managing various aspects of IT infrastructure. They employ professionals with diverse skill sets and certifications, ensuring that organizations have access to a broad range of technical expertise.

Stop wasting time and money on technology. Let’s get started

Rohin Infotech are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

careBasic

Designed for businesses with basic IT requirements
$29 /month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$49 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
$69 /month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support